Privacy Policy
Effective Date: October 9, 2025
Last Updated: October 9, 2025
1. Introduction
Essence ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Data Controller:
Business Name: Essence
Practitioner: Žaklina Radišić
Address: Wassermannova 927/18, 152 00 Prague 5, Czech Republic
Email: essenceofnumber@gmail.com
This Privacy Policy complies with the General Data Protection Regulation (GDPR) and applicable Czech data protection laws.
2. Information We Collect
2.1 Information You Provide Directly
When you book a session or contact us, we collect:
Contact Information: Name, email address, phone number
Booking Information: Preferred session date and time, language preference
Payment Information: Billing details (processed securely through our payment provider)
Session Information: Information you share during consultations, notes from sessions
Communication Records: Emails and messages exchanged with us
2.2 Information Collected Automatically
When you visit our website, we may collect:
Technical Data: IP address, browser type, device information
Usage Data: Pages visited, time spent on site, referring pages
Cookies: Small data files stored on your device (see Section 8)
3. Legal Basis for Processing (GDPR)
We process your personal data based on:
Contract Performance: To provide the services you've booked
Legitimate Interests: To improve our services, communicate with you, and maintain business records
Consent: Where you've provided explicit consent (e.g., for marketing communications)
Legal Obligations: To comply with tax, accounting, and other legal requirements
4. How We Use Your Information
We use your personal information to:
Provide Services: Schedule, conduct, and follow up on numerology sessions
Process Payments: Handle transactions and maintain financial records
Communicate: Send booking confirmations, reminders, and respond to inquiries
Improve Services: Analyze trends and feedback to enhance our offerings
Legal Compliance: Meet tax, accounting, and regulatory obligations
Marketing: Send occasional updates about our services (only with your consent)
5. How We Share Your Information
We do not sell your personal information. We may share your data only with:
5.1 Service Providers
Payment Processors: To handle secure payment transactions
Calendar/Booking Systems: To manage appointments
Email Service Providers: To send communications
Website Hosting: To maintain our online presence
These providers are contractually obligated to protect your data and use it only for specified purposes.
5.2 Legal Requirements
We may disclose your information if required by law, court order, or to:
Protect our legal rights
Prevent fraud or illegal activity
Protect the safety of individuals
6. Data Retention
We retain your personal information only as long as necessary:
Session Records: Retained for 7 years for legal and tax purposes
Contact Information: Retained until you request deletion or we no longer have a legitimate need
Marketing Data: Retained until you unsubscribe or withdraw consent
Financial Records: Retained per Czech accounting and tax law requirements
7. International Data Transfers
Your data is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through:
Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Other GDPR-compliant mechanisms
8. Cookies and Tracking Technologies
Our website may use cookies to:
Remember your preferences
Analyze website traffic and usage
Improve user experience
Cookie Types:
Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and choices
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
9.1 Right to Access
Request a copy of the personal data we hold about you.
9.2 Right to Rectification
Request correction of inaccurate or incomplete information.
9.3 Right to Erasure ("Right to be Forgotten")
Request deletion of your personal data, subject to legal retention requirements.
9.4 Right to Restrict Processing
Request limitation on how we use your data in certain circumstances.
9.5 Right to Data Portability
Request your data in a structured, machine-readable format.
9.6 Right to Object
Object to processing based on legitimate interests or for marketing purposes.
9.7 Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent.
9.8 Right to Lodge a Complaint
File a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů) or your local supervisory authority.
To exercise your rights, contact us at: essenceofnumber@gmail.com
We will respond to your request within 30 days.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
Secure data storage systems
Encryption for sensitive data transmission
Access controls and authentication
Regular security assessments
Staff training on data protection
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent website notice.
14. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us:
Email: essenceofnumber@gmail.com
Address: Wassermannova 927/18, 152 00 Prague 5, Czech Republic
Czech Data Protection Authority:
Úřad pro ochranu osobních údajů
Pplk. Sochora 27
170 00 Prague 7
Czech Republic
Website: www.uoou.cz
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.